Senior Customer Solution Architect – AI & Automation (m/f/d)
Remote, Deutschland
Full-time
Permanent employee
Why us?
We are CDQ, the leading software company for Data Quality as a Service #DQaaS and a growing SaaS company with exciting investors. We believe that every company can unlock its full potential with high data quality – and for that, we need you! Whether in Germany, Austria, Switzerland, Poland, or another country – our employees are distributed across many European countries. Despite our home office concept, our "virtual company" offers a highly connected working environment with great colleagues and a strong team spirit. We maintain an intensive exchange, support each other, and succeed together. On top of that, we offer a permanent employment contract, state-of-the-art equipment, and great team meetings!
What is key about this position?
This role combines two worlds: you architect solutions with and for our customers – and you build. You are the technical driving force of our customer enablement team, working closely with Customer Success: the colleague others turn to when a concept needs to be turned into a running system.
A key focus is hands-on data work: analyzing, cleansing, monitoring, and enriching business partner data for our customers – leveraging AI, our software services, and tools such as our internal automation workbench. You work with our existing prototypes and build your own – not to develop production software (that is what our engineering teams do), but to solve a concrete problem in a project or to demonstrate a solution to a customer: fast, with Python and AI tools such as Claude. In the long run, these capabilities will converge into our AI-based digital data steward for cleansing and monitoring data – and you shape that path.
At the same time, you work close to our customers – Fortune 500 companies in our Data Sharing Community. You deliver integration projects, and you work in forward-deployed project setups that introduce our AI-based digital data steward directly in customer environments: you analyze, you conceptualize, you convince, and you make it work.
A key focus is hands-on data work: analyzing, cleansing, monitoring, and enriching business partner data for our customers – leveraging AI, our software services, and tools such as our internal automation workbench. You work with our existing prototypes and build your own – not to develop production software (that is what our engineering teams do), but to solve a concrete problem in a project or to demonstrate a solution to a customer: fast, with Python and AI tools such as Claude. In the long run, these capabilities will converge into our AI-based digital data steward for cleansing and monitoring data – and you shape that path.
At the same time, you work close to our customers – Fortune 500 companies in our Data Sharing Community. You deliver integration projects, and you work in forward-deployed project setups that introduce our AI-based digital data steward directly in customer environments: you analyze, you conceptualize, you convince, and you make it work.
Your mission:
- You deliver integration projects at customers: you understand our technical interfaces (webservices, REST APIs) in depth, design how they integrate into customer ERP, CRM, and MDM landscapes (e.g. SAP S/4, SAP MDG, Salesforce), and support the implementation hands-on.
- You work in forward-deployed project setups that introduce our AI-based digital data steward at customers: you analyze the customer's data and processes, develop the target concept, and communicate it convincingly to business and technical stakeholders.
- You work with our prototypes and create your own – not as a software developer, but to convince customers in project setups: using and extending our internal workbench with Python and AI tools such as Claude, you make the value of our solutions tangible fast.
- You perform data analyses and cleansing projects yourself: leveraging AI, our software services, the workbench, and your own prototypical extensions, you analyze, cleanse, monitor, and enrich customer data end-to-end.
- You align continuously with our Product Owners and Product Managers: you channel field experience and customer requirements into the roadmap and validate new capabilities in practice.
- You support our customers with technical questions and back our pre-sales activities: value argumentation, technical expertise, and initial data analyses – for example with our workbench.
- You share your knowledge actively in the team: you establish good practices, enable colleagues such as Business Analysts and junior architects, and act as a technical sparring partner.
How you thrill us:
- You bring experience with web/cloud technologies and SaaS – whether from several years of professional practice or as a recent graduate (Master level) with strong hands-on projects – and a solid understanding of webservices and APIs (REST, SOAP): solid enough to explain them to customers and to design integrations with them.
- You combine strong analytical, conceptual, and communication skills: you structure unclear problems, translate customer requirements into solution designs, and present your conclusions convincingly to business and technical stakeholders.
- You are proficient in Python and use AI tools (e.g. Claude, Copilot, LLM APIs) to prototype and build solutions – not just to answer questions.
- You are excited by the vision of an AI-based digital data steward and want to shape how AI agents change data management at large enterprises.
- You know your way around data: data quality, data management, or master data topics are familiar territory; experience with SAP S/4, SAP MDG, or Salesforce is a plus.
- You enjoy sharing knowledge and enabling colleagues – and you have the potential to take on more responsibility as the team grows.
- You have excellent communication skills in English; German is a strong plus.
- You appreciate the advantages of a decentralized organization where everyone works from home. You will handle 90%+ of your tasks from your home office.
Benefits
- GREAT TEAM: an open-minded and friendly team with agile methods – as proven by our Glassdoor score of 4.6
- WORK FROM ANYWHERE: virtual setup (full-time remote) with regular physical team events
- GROW WITH US: diverse personal development opportunities
- GREAT PLACE TO WORK: company pension scheme, accident insurance, and country-specific, tax-optimized employee benefits
About us
"Smart in mind and heart" is what we are at CDQ!
As a spin-off of the University of St. Gallen in Switzerland, CDQ is the global pioneer in collaborative data management with more than 15 years of experience in data quality. We have developed the first suite for collaborative data management with Data Quality as a Service (DQaaS). Our goal is 100% data quality - without maintenance.
Would you like to actively shape the future of the world's leading provider of collaborative data management? Then we look forward to receiving your application!
As a spin-off of the University of St. Gallen in Switzerland, CDQ is the global pioneer in collaborative data management with more than 15 years of experience in data quality. We have developed the first suite for collaborative data management with Data Quality as a Service (DQaaS). Our goal is 100% data quality - without maintenance.
Would you like to actively shape the future of the world's leading provider of collaborative data management? Then we look forward to receiving your application!